VC meetings are proving a boon for empathic communication and not just because of the childhood teddies, feral toddlers and family pets making unexpected appearances on our screens. “I’m listening…

“We have it very much under control.” This simple statement of reassurance was a strong, memorable message from President Trump on Tuesday. But the words, about virus Covid-19 in the US, have already…

Helen Lucas and Jeremy Adams Labour party leadership contender Lisa Nandy played a blinder in last week’s interview with BBC heavyweight Andrew Neil. Her clear and confident delivery followed the woeful…

The Financial Times and Daily Telegraph have picked up a neat soundbite from a government-led report on women on boards. Despite the report’s press release emphasising how more women than ever are on the boards of…

Admit it, you were a little nervous for Fiona Bruce as she debuted as BBC Question Time host. Softly spoken and calm of demeanour, we all wondered how she would fill…

By Helen Lucas and Jeremy Adams One story dominates the dawn of 2019 for investors, according to many guests appearing on business TV in recent months – uncertainty: But watch this…

When we help organizations prepare for AGMs and other investor meetings, the company’s top performers are sometimes reluctant to present, fearing it is not their greatest strength. Happily, presentational perfection…

Reframing is an important aspect of our coaching sessions. Taking a tough question and broadening the perspective, showing your counterparty a different way of looking at the issue, briding to…

Listening more than you speak in client meetings is client relationship-building 101. Relationship rainmakers have long tapped into this skill. But it’s far harder to achieve this when you are…